Globalization opened the floodgates of many multinational companies to provide their services in their preferred nations. As more and more products and services got launched, the need and demand for their customer service and support also grown manifold. Almost all companies will have their motto based on customer satisfaction, so while interacting with a customer there should be some methodological approach in dealing with their grievances. As a matter of fact, today more companies outsource their customer service and support divisions. Hence there are lot of BPOs which carry out these type of works. Obviously when we have to go for mass recruitment for this services, it is not feasible to plan, schedule and implement the face-to-face training sessions. Thus we help companies to develop eLearning training materials and to deploy it for online training.

The world is getting flooded with new products and devices in an alarming manner. Not everyone knows how to handle those without a help of user manual. But the days of giving printed user manuals has been replaced by CD a decade back. Still some products and devices requires learning assistance in their day to day usage. It needs to be ensured that the handler should know all features of the product/device before and while using it in real time without any wrong steps which might affect business revenues. For example a retail POS machine requires a minimum amount of training before it was used in the billing section. White House Business Solutions Pvt Ltd, can prepare the training module on how to use the retail POS machine in the billing section like how to enter/edit the prices in the master and how it has to be operated in the billing end. It also provides training modules in different perspectives like administrator training module and user training module.

It definitely needs a specific skill set also it needs keen details and awareness of general knowledge to keep updated with the day-to-day happenings. Also it is the employer responsibility to expose their employees to such informations. Consider a decision making authority in central bank which plays important role in contributing to the company. The authority should know the latest regulations which are sanctioned against illegal funds or transactions. Consider another scenario where a employee should know about the regulation of the company and the rules needs to be complied within the company work environment, which in other perspective, called as a code of conduct for the employee. White House Business Solutions Pvt Ltd, has experience in delivering eLearning courses about Anti money laundering, Code of conduct and Compliance to an international reputed bank in Saudi Arabia, through its partner. We devise unique pedagogy in developing compliance and regulations related eLearning courses.

Each and every passing year, Information Technology field is not the same as it was in the last year at this time. As a matter of fact, the world’s first 3 richest people are from technology field. Data analytics, Cloud computing, FOSS, SEO, Big data, and other new programming languages are ruling the IT field. White House Business Solutions Pvt Ltd, has vast experience in developing more than 200+ software training packages as Interactive Learning Materials (ILTs) in the early 2000s itself. We use latest authoring tools to produce IT related software training materials for faster turn around time and also to be cost effective. Not only in the software applications side but also in the hardware and networking side, we have the capability to develop eLearning courses which are on par with the latest industry standards. We delivered 3 eLearning courses Co location services, Managed hosting services and Synchronized Digital Hierarchy Network (SDHN) to Saudi Telecommunications (STC) through our partner.